Top 5 Automations for Any Small Business

SCORE Los Angeles Webinar

March 11, 2026

Presented by Alex Vasquez, DigiSavvy

Your Presenter

Alex Vasquez
Digital Strategy Consultant & Agency Head, DigiSavvy
WordPress & marketing automation specialist
hey.digisavvy.com

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Why Automate?

  • You're wearing every hat in your business
  • Repetitive tasks eat up hours you don't have
  • Customers expect fast, consistent responses
  • Automation lets you do more with less
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What We'll Cover

  1. Email Marketing — Stay in touch automatically
  2. CRM — Never lose track of a lead
  3. Scheduling — Stop the back-and-forth
  4. Workflow Automation — Connect your tools
  5. AI-Powered Tools — Your new assistant
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1. Email Marketing

Stay in touch without lifting a finger

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Email Marketing — What It Does

Send the right message to the right person at the right time — automatically.

  • Welcome emails when someone signs up
  • Follow-up sequences after a purchase
  • Monthly newsletters on autopilot
  • Birthday or anniversary messages
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Email Marketing — Tools to Try

Tool Best For Starting Price
Mailchimp Beginners, simple needs 14-day free trial, ~$20/mo for 500 contacts
ActiveCampaign Powerful automations ~$29/mo
ConvertKit Content creators Free up to 1,000 subs

Start here: Set up a welcome email for new subscribers. Takes 30 minutes.

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2. CRM

Never lose track of a lead again

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CRM — What It Does

A Customer Relationship Manager keeps all your contacts, conversations, and deals in one place.

  • See every interaction with a customer at a glance
  • Get reminders to follow up
  • Track where leads are in your sales process
  • Stop relying on sticky notes and memory
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CRM — Tools to Try

Tool Best For Starting Price
HubSpot CRM Easy to start, grows with you Free tier available
Zoho CRM Budget-friendly, full-featured Free up to 3 users
Salesforce Essentials Larger teams ~$25/user/mo

Start here: Import your contacts and set up follow-up reminders. Takes an afternoon.

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3. Scheduling

Stop the email ping-pong

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Scheduling — What It Does

Let clients book time with you directly — no back-and-forth emails.

  • Share a link, they pick a time that works
  • Sends automatic confirmations and reminders
  • Syncs with your calendar so no double-booking
  • Reduces no-shows with reminder emails/texts
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Scheduling — Tools to Try

Tool Best For Starting Price
Calendly Simple & popular Free (1 event type)
Acuity Scheduling Service businesses ~$16/mo
TinyCal Lightweight & affordable Deal on AppSumo

Start here: Set up one booking link and add it to your email signature. Takes 15 minutes.

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4. Workflow Automation

Make your tools talk to each other

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Workflow Automation — What It Does

Connect apps so they work together automatically — no coding required.

Examples:

  • New form submission ➜ add to CRM ➜ send welcome email
  • New order ➜ update spreadsheet ➜ notify your team
  • Social media mention ➜ send you a Slack/text alert
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Workflow Automation — Tools to Try

Tool Best For Starting Price
Zapier Easiest to learn, most integrations Free (100 tasks/mo)
Make More complex workflows, visual builder Free (1,000 ops/mo)
n8n Most powerful, visual builder Paid cloud or free self-hosted*

n8n self-hosted is fully functional but single-user only. More technical to set up.

Start here: Connect your form tool to your email list. Takes 20 minutes.

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5. AI-Powered Tools

Your new digital assistant

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AI Tools — What They Do

Use AI to handle tasks that used to require you or a hire.

  • Draft emails, social posts, and blog content
  • Summarize long documents or meeting notes
  • Answer common customer questions (chatbots)
  • Generate ideas and brainstorm strategies
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AI Tools — To Try

Tool Best For Starting Price
ChatGPT Writing, brainstorming, research Free tier available
Claude Longer documents, analysis Free tier available
Jasper Marketing copy specifically ~$39/mo

Start here: Feed it your website content or past posts. Have it analyze your voice and tone, then suggest your next 5 social media topics. Takes 10 minutes.

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Quick Recap

# Automation Saves You...
1 Email Marketing Hours of manual follow-up
2 CRM Lost leads and forgotten deals
3 Scheduling Endless back-and-forth
4 Workflow Automation Repetitive copy-paste between apps
5 AI Tools Time on writing and research
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Where to Start

Don't try all 5 at once. Pick one that solves your biggest pain point.

  1. Drowning in follow-ups? → Start with email marketing
  2. Losing track of leads? → Start with a CRM
  3. Too many scheduling emails? → Set up Calendly
  4. Doing the same task over and over? → Try Zapier
  5. Need help with content? → Open ChatGPT or Claude
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Keep Learning with SCORE LA

March 18Fix My Marketing: Live!
Get real-time feedback on your marketing strategy
score.org/losangeles

March 25Is Your Site Accessible?
Make sure your website works for everyone (and reduces legal risk)
score.org/losangeles

Both free. Both worth your time.

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Questions?

Alex Vasquez
hey.digisavvy.com

hey.digisavvy.com | SCORE LA

Thank You!

Find a free SCORE mentor at

score.org/losangeles

hey.digisavvy.com | SCORE LA

The goal today is simple: give you 5 things you can set up this week that will save you real time.

Want to make sure you're sending the right message? Mention the Fix My Marketing: Live! webinar on March 18 — score.org/losangeles

Putting content on your site? Make sure everyone can access it. Mention the Is Your Site Accessible? webinar on March 25 — score.org/losangeles